NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SteveNighthawk's avatar
Oct 22, 2018
Solved

Can't Connect to routerlogin.net

I have searched this exhaustively, and nothing works. Router is the Nighthawk X6 R8000. I have internet hardwire connected to my PC, and WiFi connected to multiple mobile devices. The internet works ...
  • SteveNighthawk's avatar
    SteveNighthawk
    Oct 23, 2018

    I finally got it to connect! Thank you very much for your replies and your attempt to help me! Here is what worked:

     

    I drug the router over to my PC and connected AC power to the wall. Then I connected an ethernet cable to one of the LAN ports of the router, and the other end directly to my PC. Still nothing. I again attempted factory reset, pressing the reset button on the back of the router with a paperclip. Again, nothing. I'm very stubborn, and I thought there is just abosolutely no way I can't connect to this thing. So I began experimenting with various lengths of time depressing the reset button. I started with the documentation reccommendation of "greater than 5 seconds", and it still wouldn't reset to factory settings and allow me to connect to the netgear genie (www.routerlogin.net or routerlogin.com or 192.168.1.1). 

     

    I attempted with time lengths ranging from 5 to 120 seconds. What I found was, after holding for about 5 seconds, the power light begins flashing amber, and will continue at a steady interval. At about the 20-30 second time-frame, it will stay lit for a fraction of a second longer (or hiccup) than previous flashes, and then again forever flash at a steady interval until you let go. When I held for the 120 seconds, it still wouldn't connect. My final attempt though, I let go right after the little "hiccup" flash at about the 20-30 second timeline, and IT WORKED! Ridiculous, but there you have it. I was then able to connect using the default 192.168.1.1 address and get into all the lovely netgear genie settings. 

     

    Again, thank you so very much schumaku for trying to help me!

     

    I hope that this will be helpful to anyone that has a similar issue. It was incredibly frustrating for me. Resetting to factory defaults should be way easier. I shouldn't have had to do all that.