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Forum Discussion

Electrickn's avatar
Electrickn
Aspirant
Nov 27, 2018
Solved

Can't register my router. Need assistance from customer support please.

I bought this router brand new on 11/20/18 but cannot register it as this site tells me it was already registered in August 2018.  I cannot contact customer support because they're telling me my complimentary 90 days of customer support is up. Which is annoying since I bought it a week ago and just received it in the mail.  I'm writing this to request help in registering my product, and to please be contacted by customer support.  Thanks

  • (Solved)  Retailer did something on their end to fix the serial number issue.....

2 Replies

  • (Solved)  Retailer did something on their end to fix the serial number issue.....

    • DERALTE's avatar
      DERALTE
      Aspirant

      Netgear does not accept routers registration so I`m unable to access complimentary support. Support links just keep pulling up the same sites that do not accept my acknowledged registration. This has been one of the worst support experiences in my long life. How can I speak to a person in support to help me?