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Forum Discussion
nicojames
Aug 02, 2021Aspirant
Captive apple portal, PS4 connection issues
I just switched to ATT wifi after years with spectrum. Guy hooked everything up,everything was working fine left. Few hours later the captive.apple.com message pops up on my devices asking for a router password reset. I do that it will be fine for a while then it pops up again. PS4 wont even connect to the wifi. Again ive had this router with spectrum for years with no issues. Please help. I feel like theres a setting or something blocking the connection after a while.
3 Replies
- plemansGuru - Experienced User
att tends to use modem/router combo devices.
it creates a double nat when you use your own router with it.https://kb.netgear.com/30186/What-is-Double-NAT
options? (only use 1)
1.Put the att device in modem only/passthrough mode. Doesn't always go well.
2. put the netgears IP address into the ATT devices dmz.
3. put the netgear into access point mode.
- nicojamesAspirantNow when I try and log into the router It won’t let me sign in. I reset the password go through all the steps “ it says password reset successfully” hit the log in button and nothing all I get is a 🔒 with a line through it. Any thoughts?
- plemansGuru - Experienced User
Try a different pc/laptop?
Try a different browser?
Maybe reset the router? (push and hold reset for 7-15 seconds)