NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

random_543's avatar
random_543
Follower
Jun 13, 2021

"Captive Portal AC1750

Please help

Early today the breaker to the room that this wifi router serves tripped. So I flipped the breaker to restore power (this happens fairly often), after the power restarted I logged in to my laptop and it connected to my netgear wifi signal per usual. However, it now says my "captive portal is suspect" and I cannot use the internet.

 

Has anyone else had this problem? Suggestions would be welcome.

 

Also netgear wants to charge me $129 to put into a technical ticket which I think is total BS

 

 

1 Reply

  • > [...] it now says my "captive portal is suspect" and I cannot use the
    > internet.

     

       "it"?  What, exactly, says what, exactly, when you do what, exactly?

     

    > Also netgear wants to charge me $129 [...]

     

       Says who?  Whom you contacted how?

     

    > [...] to put into a technical ticket which I think is total BS

     

          https://community.netgear.com/t5/x/x/m-p/2105479