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Forum Discussion
Pi_Ivy
Jan 27, 2024Aspirant
Chrome pages not loading, tried IPV6 and worked for one day
I am using the Nighthawk R6900P and Comcast is my ISP. Chrome pages won't load and only sometimes eventually do after several refreshes. I saw the post about enabling IPV6 and that worked for two days. Now I'm back to the constant reload. IPV6 is on Auto-Detect. I'm curious if this is an Armor issue, but really just want to get this behind me. It's affecting my online bill management. Any help is appreciated. Thanks!
8 Replies
- KitsapMaster
Pi_Ivy wrote:I am using the Nighthawk R6900P and Comcast is my ISP. Chrome pages won't load and only sometimes eventually do after several refreshes. I saw the post about enabling IPV6 and that worked for two days. Now I'm back to the constant reload. IPV6 is on Auto-Detect. I'm curious if this is an Armor issue, but really just want to get this behind me. It's affecting my online bill management. Any help is appreciated. Thanks!
What is the name brand and model number of the gateway/modem connected upstream of your R6900P?
First option on the IPv6 configuration page would be to change the internet connection type from Auto-Detect to DHCP and click on apply.
Then power down both your modem/gateway and router. Power up the modem/gateway and give it a few minutes to connect and stabilize. Then power up your router and give it a few minutes to connect and stabilize.
- microchip8MasterHave you tried different DNS servers?
- Pi_IvyAspirant
embarrassed to say I don't know what that is.
- Pi_IvyAspirant
I'll have to chase the MAC to find out the actual model number as it has three different MAC references on the label, but it's a Comcast X-BBT. Running W10 on an older machine that won't let me update to anything at, or after, the 1704 build.
I'll try the solution you suggested, but I had to run the LAN directly from my box to the Comcast modem in order to get this page to even load. I'm pretty savvy on hardware, but the back end stuff is mysterious to me.- FURRYe38Guru - Experienced User
If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #2 first...