NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Connect wireless laptop to ethernet printer
I have an HP Officejet 6700 connected with an ethernet cord to my network. Printing is fine from a desktop or laptop when using a wired connection to the router. When I use the laptop in "wireless" mode, I cannot see the printer. How do I let the wireless laptop print to the ethernet connected printer? Thanks!
> I had already updated the firmware [...]
How could I have not known that?
> I don't know what "Did you use Address Reservation on the router to
> ensure that that's always true?" means. [...]If the IP address of the printer changes, then your computer might
not be able to find it where it was expected to be.Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Look for "Manage
Reserved LAN IP Addresses". If you reserve an address for your printer,
then it should always get the same address, which might help in a
situation where it had been wandering. No guarantee, but it's an easy
(and generally harmless) experiment to run.
8 Replies
> Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Is that accurate? Firmware version? Connected to what?
> [...] When I use the laptop [...]
Not a very detailed description of that device. Windows? Other?
> [...] in "wireless" mode, I cannot see the printer. [...]
How, exactly, are you trying to "see the printer"? Unless you're
using a "guest network" for your wireless connection, it should just
work. If not, then bad firmware would be my first guess at a reason.Does everyone appear in an Attached Devices report on the router?
What are the IP addresses of these devices?
Does "ping" work from "the laptop" to the router and to the printer?
Router:
Hardware Version R7000P
Firmware Version V1.3.1.64_10.1.36
Connected to a cable modem.
No problems using the desktop or laptop when using an ethernet wired connection.
Both running Win 10.
Not using "guest" networks.
Just trying to use Windows to add the printer. Doing START and then type printer, then select Printers & Scanners and doing Add a Printer.
The laptop that was wired saw the printer, allowed it to be added and could print.
All devices appear in the router list. The printer is 192.168.1.8
Have a conflict but will try to ping the devices tomorrow.
Thank you for the quick attention.
> [...] will try to ping the devices tomorrow.
Ok. Could be educational.
Another diagnostic would be to use a web browser to try to talk to
the printer's "embedded web server (EWS)" at
"http://<printer's_LAN_IP_address>". "ping" uses an ICMP echo request,
which is a low-level IP network thing. Access to the EWS might more
closely resemble normal printer (TCP/UDP) traffic, making that a more
realistic test.Conceivably "ping" could work, but the firewall-like rules used for
guest isolation, if misapplied (by lame firmware), might still block
normal wired-wireless traffic.> Firmware Version V1.3.1.64_10.1.36
That looks a little stale.
Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions. (In the User Manual, look for "firmware", and, especially
for a topic like "Manually Upload Firmware to the Router".)