NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Connecting R7000 to TP-Link 9970
I'm new to this so please be gentle. I have a TP-Link TD-9970 that I have set into bridged mode, I've connected my R7000 to it with an ethernet cable connected to one of the LAN ports on the 9970...
> I have a TP-Link TD-9970 [...]
TD-W9970?
> [...] that I have set into bridged mode, [...]
How, exactly? "Bridge" is a widely misused/misunderstood term.
(Hint: Disabling its wireless-network radios does not stop a router from
being a router.)
Is your goal to use the TD-W9970 as a DSL modem only, and the R7000
as your router?
> [...] I have an orange light [...]
Where, exactly, is this "an orange light"? Which LED on which
device? LEDs typically have names/icons for a reason.
> [...] which I believe is because the speed is only 100Mb, [...]
That might depend on which of the dozens of lights on your devices
that one happens to be.
> The 9970 has an IP address of 192.168.1.1 [...]
That doesn't sound to me like "bridged mode".
> [...] and the R7000 has 192.168.1.254
When configured as a router, an R7000 has two IP addresses: LAN and
WAN/Internet. Which is this? Where did you find it?
> [...] I've tried the automatic setup and a manual one and I cannot get
> internet access on the R7000.
With my weak psychic powers, I can't see what you tried for the "a
manual one". (Or anything else you did, really.)
> This is an ADSL connection with PlusNet and I have provided my login
> credentials in the R7000 which is set to PPPoE.
That part sounds plausible.
> Any ideas what I am doing wrong.
Given that I can't see any of what you did, it's tough to say which
part of that might have been wrong. Are you following some set(s) of
published instructions?
As usual, showing actual actions (commands) with their actual results
(error messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations. Perhaps you know what "bridged mode"
means, and how to configure your TD-W9970 that way. Perhaps not. Who
could tell from your description? My money would be on "not", because I
wouldn't expect a modem-only to have an IP address like that.
> I'm new to this so please be gentle.
The less you know, the more important accurate, detailed, precise
descriptions become. (And the less value your analysis may have.) What
you did, and what happened when you did it, are what matter. Vague
descriptions of what might be complex operations ("set into bridged
mode") often convey little or no useful information.
> TD-W9970?
Sorry, yes it's W9970
> How, exactly?
The 9970 has an option to put it into bridged mode. See
How can I set up my TP-Link modem router as a pure modem? (tp-link.com)
The example is for VDSL but it is supposed to work for ADSL as well.
When I put the w9970 inro Bridge mode the gui said it had connected successfully.
> Is your goal to use the TD-W9970 as a DSL modem only
Yes, I want to use it as a modem for the r7000
> Where, exactly, is this "an orange light"?
It's the WAN light, second from the left
> That doesn't sound to me like "bridged mode".
It's the LAN IP Address that I can access the 9970's gui
> When configured as a router, an R7000 has two IP addresses
It's the LAN address for the r7000 that I set, the WAN IP is allocated by PlusNet if I understand it correctly. My old modem/router (not the w9970) used 254 and I don't want to have to setup every device on my network again.
> With my weak psychic powers
I've run the setup through the Blackhawk app. the automatic setup in the r7000 gui and I have entered my Plusnet credentials into the Internet setting in the r7000 gui.
I'm using instructions from several posts that I have found on the Plusnet site about connecting the two but they weren't detailed and appeared to work for the person first time.
> When I put the w9970 inro Bridge mode the gui said it had connected
> successfully.What, exactly, was "successful"? The DSL physical link?
What happens if you connect a computer directly to the
TD-W9970-as-modem?> It's the LAN address for the r7000 that I set, [...]
Ok. (Why?)
> [...] the WAN IP is allocated by PlusNet if I understand it correctly.
It would be, if the R7000 ever connected to PlusNet. What is it now?
ADVANCED > ADVANCED Home : Internet Port : Internet IP Address? (I'd
expect all-zeros until the ISP connection was established.)> [...] My old modem/router (not the w9970) used 254 and I don't want to
> have to setup every device on my network again.
Why would you need to do that? I'd expect client devices which use
DHCP to fall into line with the router, wherever it is.In principle, you should be able to set the R7000 LAN IP address to
almost anything, but, if the TD-W9970-as-modem is using "192.168.1.1",
then I wouldn't bet that "192.168.1.X" would be a good choice for the
R7000 LAN. I might set it to something like, say, "192.168.8.1".If the R7000 LAN is set to "192.168.1.X", then I'd expect trouble
getting to the TD-W9970-as-modem at "192.168.1.1" through the R7000
(because the R7000 would see "192.168.1.1" as being on its LAN, so it
wouldn't try using its WAN/Internet interface to reach that address, and
that's where the TD-W9970-as-modem is).Until I got something to work properly, I'd minimize the
customizations on this stuff. (".254", for example.) _After_ I got
something to work properly, I might start trying to break it by changing
stuff.
> I'm using instructions from several posts that I have found [...]It's nice that _you_ found them, but that doesn't help me much.
Are there any special characters in your PPP credentials? I don't
know about the R7000, but some Netgear routers have had trouble with
them, and bad credentials could stop your PPPoE connection from working.https://community.netgear.com/t5/x/x/m-p/1354547
Which version firmware is on the R7000?Sorry for the delay in getting back, the W9970 did not like my original cabling and I had to move it next to the telephone socket.
Any, after having a clean connection to Plusnet for 24 hours I tried reconfiguring everything.
I now understand why I had issues with the W9970 and was able to successfully put it into bridged mode with a solid connection to Plusnet.
I then tried connection the R7000, first I tried a factory reset and using the Nighthawk app to set it up, no success. Then I tried using the setup wizard in the gui and then a manual setup, each time no internet connection.
The R7000 is running V1.0.9.88_10.2.88, I've checked and it is the latest version.
I have managed to set the R7000 as an AP, so I know all the cabling is working but it means I have lost most of the functionality I bought it for.
> [...] and then a manual setup, each time no internet connection.
None of that says what you did. See "As usual, [...]", above. Feel
free to answer any of the other pending questions.> [...] V1.0.9.88_10.2.88, I've checked and it is the latest version.
"checked" _how_, exactly?