NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

KMT88's avatar
KMT88
Aspirant
Dec 14, 2019
Solved

D7000 Sky Ultrafast Broadband

I have just had Sky ultrafast broadband(g.fast) (145+) installed and want to use the D7800(latest firmware).  I have gone through the advice of various forums and it still does not connect.

 

This is what I did:

Chose the manual set up and the following:

UK

Sky

VDSL(PTM)

VDSL2

LLC-Based

Use VLANID - 101

Does not require a logon

Auto IP

Auto DNS

I used the MAC address of the Sky Hub 4,2\SR204 router

Option 60 - I left blank

Option 61 - 1234567891011@skydsl|89a12345

 

Any help would be gratetly reveived.

 

Thanks

 

 

5 Replies

  • > D7000 Sky Ultrafast Broadband

     

    > Model: D7800|Nighthawk X4S - AC2600 WiFi VDSL/ADSL Modem Router

     

       Which is it?  Look at the product label.

     

    > I have just had Sky ultrafast broadband(g.fast) (145+) installed and
    > want to use the D7800 [...]

     

       Use as a modem?  Why?  Have you found any evidence that the D7800
    supports g.fast?

     

    > [...] (latest firmware). [...]

     

       As always, an actual version number would be more useful than your
    opinion of what's "latest" today.

     

    > [...] I have gone through the advice of various forums [...]


       Think, for a moment, about how little useful information that
    non-description conveys to the non-psychics in your audience.

     

    > [...] and it still does not connect. [...]

     

       What kind of "not connect" is this?  LED indicators?  Error messages?
    Any useful information at all?

     

    > Option 61 - 1234567891011@skydsl|89a12345

     

       Traditionally, Netgear firmware has had trouble with some special
    characters in PPP credentials, so I would not be amazed if that "|"
    caused trouble there.  If, that is, the physical DSL link were good.  I
    wouldn't bet on it, but you might try adding a "\" before the "|".

    • KMT88's avatar
      KMT88
      Aspirant

      If you have nothing valuable to say, instead of wasting my time and yours just leave the keyboard alone!

       

      A much better answer would of just been, do you know if the netgear D7800 supports G.Fast?

       

      And yes the username is correct based on previous posts on this forum.

       

      The reason I mentioned the latest firmware is because it is based on the website not my own opinion.

       

      And one last thing, the model type is correct, the reason I know is because I copied it off the Netgear website!AC2600 Nighthawk® X4S VDSL/ADSL Modem Router

      802.11ac Dual Band GigabitEnjoy Faster Speeds and Simultaneous Streaming

      Nighthawk X4S AC2600 WiFi VDSL/ADSL Modem Router with MU-MIMO and Quad Stream technology delivers WiFi to multiple devices simultaneously for faster speeds. Get ultimate WiFi speeds of up to 2.53Gbps, with a powerful 1.4GHz dual core processor. Enjoy smoother streaming and gaming by prioritizing application and device with Dynamic QoS. Includes auto detection for universal DSL support, compatible with VDSL, VDSL2, ADSL, ASDSL2, and ADSL2+. Features such as NETGEAR genie® remote access, ReadyCLOUD® , OpenVPN, and Kwilt app support help you manage your network, have access to a secure personal cloud, access home network remotely, and share photos stored on the storage from anywhere. Using Amazon Alexa™, control your home network with voice commands.Model: D7800

       

      • hushcoden's avatar
        hushcoden
        Luminary

        KMT88 wrote:

        If you have nothing valuable to say, instead of wasting my time and yours just leave the keyboard alone!

        Agreed !!!

        Indeed, you can use a generic string in the DHCP 61 field so yours would be 123456789101@skydsl|89a12345

        That being said, I'm pretty sure the D7800 doens't support G.fast, so you won't be be able to get a connection...