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Forum Discussion
Michelle104
Dec 04, 2018Aspirant
Does anyone know the phone number for support?
I just purchased and registered two Netgear products. Having difficulties with the AC2400 Smart WiFi Router and was led to believe I had 90 days of free phone support, but I can't find that phone nu...
IrvSp
Dec 05, 2018Master
To the best of my knowledge, there is NO direct Free Support phone number. You have to use SUPPORT, login or Register, and then MY SUPPORT and then CONTACT SUPPORT. Then select "Get help on my Netgear product". That will OPEN a CASE for you to fill in. Once it gets to Support they will either work with you via e-mail and that page or call you.
If you do Google for Netgear support numbers ALL you will find are 3rd party PAID support.
michaelkenward
Dec 05, 2018Guru - Experienced User
IrvSp wrote:
If you do Google for Netgear support numbers ALL you will find are 3rd party PAID support.
and call them at your peril.
People turn up here shouting about being ripped off by Netgear support, when no such thing has happened.
They just rang a number they found on Google and lived to regret it later.