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Forum Discussion

mbrodnax's avatar
mbrodnax
Aspirant
Apr 23, 2020
Solved

download speed 100mbps directly from modem but only getting 30 mbps from wi-fi or lan out of R7000P

Speed directly from modem is 100 megs. Speed to all devices our of router (both wi-fi and lan) is only 30 megs.

 

Have the latest firmware.

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem are you using? 

    Firmware on the router? (not the latest, a number)

    Is this a new install? An old setup but now having issues?

    When did it start, what have you tried doing to fix it? 

    • mbrodnax's avatar
      mbrodnax
      Aspirant

      Netgear R7000P Firmware: V1.3.1.64

      Modem: Arris Touchstone CM8200 DOCSIS 3.1 Cable Modem

      Installed new modem yesterday after ISP bumped my speed from 25mbps to 200mbps.

      Full new set up with directions from ISP tech support. Power off and correct set up sequences.

      Not getting 200 mbps but only 93mbps and that's when connection is from modem to Macbook Pro 16". Once I put my router between the modem and my devices I get 32mbps on the cable connections and about 28mbps over Wi-Fi. Slower on 2.4gig than on the 5gig by 40%. The wired network goes from the Netgear modem through a Netgear gigabyte switch to about 19 locations throughout the house but only about 4 have a device connected. That switch is only about 4 months old.

      Any other questions?

       

      Thank,

      Michael

      • plemans's avatar
        plemans
        Guru - Experienced User

        did you try the factory reset and re-install? not just reboot but full erase? 

        I've heard of qos settings being retained through a reboot.