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pricerp5's avatar
pricerp5
Aspirant
Feb 15, 2017
Solved

Error log messages in netgear ready share vault

I am receiving the following Windows error log message. Can anyone please tell me what it is referring to?

 

Nighthawk X8 , AC5300 Triband Router,  model R8500, Firmware ver. 10.0.2.86 running on Windows 10.

 

Activation context generation failed for "c:\program files\netgear\readyshare vault\x86\GenieTimeLineAgent.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.447_none_42191651c6827bb3.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.447_none_89c64d28dafea4b9.manifest.

 

 C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.447_none_42191651c6827bb3.manifest
   C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.447_none_89c64d28dafea4b9.manifest
    
    
    
    
    
    
    
    
   c:\program files\netgear\readyshare vault\x86\GenieTimeLineAgent.exe

 

 

Thanks in advance!  Rick

Troubleshooting
  • pricerp5's avatar
    pricerp5
    Feb 18, 2017

    I uninstalled and reinstalled and have come to the conclusion I did not follow the right set up proceedures when first installing the software.  It's back to the manuals for now.  I truly appreciate all your help.  Thank you!!:smileyhappy:

4 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Feb 16, 2017

    Welcome to the community, pricerp5

     

    When do you get the error?

    Can you provide me the steps and will try to replicate this on my end? 

    • pricerp5's avatar
      pricerp5
      Aspirant
      Feb 16, 2017

      There is no no noticeable error.  I found this error when going through my desktops error log file.  It repeatedly occurs approximately every 4 minutes as though my computer was tryiong to connect to ready share or ready share was trying to connect to my computer.  I am running a Windows 10, 64bit system on a Lenovo A740 all in one

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Feb 16, 2017

        Try to uninstall the ReadySHARE Vault software and observe if it will still show the same error. 

        Then reinstall it.