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Squishy0607's avatar
Squishy0607
Aspirant
Aug 03, 2021

Ethernet issues

C6320 is whats on the bottom of router for model number.


Bought about 3 months ago, had to turn it in due to not connecting via Ethernet cable(having to restart either console or router)sent in for a new one thinking it was hardware issues, now we get it back and all hooked up and same issue, wireless connects just fine, but for whatever god forsaken reason we have to reboot the router every day in order for the console to connect. Any ideas?

20 Replies

  • Usually gives a upnp unsuccessful, keep in mind I have no idea about how these things work besides the basics
  • plemans's avatar
    plemans
    Guru - Experienced User

    You have the C6320?

    Who's your isp?

    Do all wired devices have issues? 

    What actual notice do you get? (connected, no internet/etc)

    • Squishy0607's avatar
      Squishy0607
      Aspirant
      I do, it always says connected when I go into Xbox or PlayStation settings, but won’t allow us to play internet games. It’s all Ethernet connections. We go through charter/spectrum
      • plemans's avatar
        plemans
        Guru - Experienced User

        You have a screen snip of the cable connections page (shows upstream/downstream/snr/correctables) and the event logs ?