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Forum Discussion
Solved
Firmware V1.2.1.6_1.1.86 Connection Drop Out
Hi, Since updating the R8000P to the latest firemware (V1.2.1.6_1.1.86), the router will not connect to the internet, unless it is rebooted. Despite this inability to connect, it says 'internet s...
antinode wrote:
Did you try
resetting (and reconfiguring) the router after loading new firmware?This is probably the best advice to try first.
There is a manual for the R8000P somewhere at the end of this link:
>>>> R8000P | Product | Support | NETGEAR <<<<
See Reset button on page 12.
Remember, when you have a modem and router in the system you have to do things in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
antinode wrote:
Did you try
resetting (and reconfiguring) the router after loading new firmware?
This is probably the best advice to try first.
There is a manual for the R8000P somewhere at the end of this link:
>>>> R8000P | Product | Support | NETGEAR <<<<
See Reset button on page 12.
Remember, when you have a modem and router in the system you have to do things in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
Thanks, I agree hopefully reinstalling firemware and wiping settings will work.
Fingers crossed!