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Forum Discussion
DShier
Nov 01, 2021Aspirant
Firmware Version V1.0.4.120_10.0.91 for R6700v3 -- Slow connections and MS Outlook Sync errors
Hello! I allowed my R6700v3 (AC1750) router to install the latest firmware update (V1.0.4.120 10.0.91) a few days ago. Ever since then I've been experiencing slow connection to several web sites and IMAP syncing issues when I open MS Outlook. The computer is connected to the router by wire (not Wi-Fi). If I bypass the router by plugging the feed directly into the computer, all problems go away.
Does anyone have any suggestion? Is there a way to roll back the update?
4 Replies
- FURRYe38Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
- DShierAspirant
Thanks for chiming in. As mentioned above, the router is a Nighthawk® AC1750 Smart WiFi Router - Dual Band Gigabit (R6700v3).
My ISP is Comcast. The modem they provide (I rent) is an ARRIS Group, Inc. TG4482A installed earlier this year. By speed test, I'm getting roughly 350 Mb/s download and 18 Mb/s upload to, and through, the router (wired).
I have not done a factory reset on the router, though the thought did cross my mind.