For past two weeks, cannot access internet between hours of 10am and 6pm. Located in an rv park with cable service Suddenlink (secure, monthly fee) provided by park. According to Park Mgt, no one else has mentioned this problem.

Thanks for the great suggestions, Elaine. I did recycle/repower. Park Mgt finally opened trouble ticket with Suddenlink and a quick visit repaired the problem, which, as I suspected was modem-related.

Full Bars, no internet connection during specific daytime hours

3 Replies

ElaineM
NETGEAR Employee Retired
Oct 20, 2017
Welcome to the community, Suzie138

Have you tried power cycling the router?

How do you connect your router to the Suddenlink connection?

Will you have internet access when you direct connect a PC straight to the Suddenlink connection?
- Suzie138
  Aspirant
  Oct 20, 2017
  Thanks for the great suggestions, Elaine. I did recycle/repower. Park Mgt finally opened trouble ticket with Suddenlink and a quick visit repaired the problem, which, as I suspected was modem-related.
  - ElaineM
    NETGEAR Employee Retired
    Oct 20, 2017
    You're welcome.
    
    Thank you for the update as well.
    
    Have a great day!

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Full Bars, no internet connection during specific daytime hours