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johnmsch's avatar
johnmsch
Aspirant
Nov 17, 2021

Gmail SMTP Stopped Working

I've been using smtp.gmail.com for years on my R7000 to send the logs every night at midnight.  Just realized the last email I received was on Nov 2.  I searched here on this issue and found the mention of less secure apps on a gmail account.  Just verified I have this turned on.  Also found references to using TLS but don't see the option to do that on the Advanced -> Email page in the R7000.

Also, is there any way to test the settings on the email setup page?  I don't see an option to do that.

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Make sure your gmail settings on Google mail site don't prevent 3rd party FW from being sent. Sometimes Googles security features sees the routers emails as spam and can stop them. You'll need to check with Google on what you can disable. 

     

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    In general, there is no need for dealing with Google's less secure apps at all - if doing things right.

     


    johnmsch wrote:

    Also found references to using TLS but don't see the option to do that on the Advanced -> Email page in the R7000.


    The smart email sender software on the Netgear routers in place is able to deal with plain text SMTP submission, with explicit TLS (configure port 587, this is the de-facto standard SMTP submission port, working with plain text), or with implicit TLS (configure port 465). Trouble is that if you don't specify the port, it defaults to 25 which is not intended for email submission (only for SMTP transport between message handlers). And that port 25 can be captured or is even blocked by more and more ISPs these days. 

     

    Said that, configure smtp.gmail.com.587 or smtp.gmail.com.465 

     

    Beyond, Google does strongly suggest using higher security settings fro your account.

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Routers and SMTP servers can be picky in how they work together.

       

      If GMail's SMTP kicks the bucket, then a free account on outlook.com might fill the bill. Still runs through port 25.