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Forum Discussion
Going with the netgear setup
I used the netgear recommended ssid and password to try and activate my nighthawk model r8000 for the first time.
I have a netgear cm700 cable modem and cable internet though spectrum. I had already confirmed with spectrum that all the signals were coming though to the cable modem fine. As I hooked up the nighthawk I thought I would have no problems, but I was wrong! Even though all the lights are lit up properly, there seems to be no signal coming from the cable modem to the nighthawk. I've tried everything I can think of but to no eval.
Even though I put in my equipment purchase date as 2017 for both modem and nighthawk. I really don't remember when I bought them. I've been using the cable modem for a while now but this is the first I've setup the nighthawk.
Please any suggestions?
I have a netgear cm700 cable modem and cable internet though spectrum. I had already confirmed with spectrum that all the signals were coming though to the cable modem fine. As I hooked up the nighthawk I thought I would have no problems, but I was wrong! Even though all the lights are lit up properly, there seems to be no signal coming from the cable modem to the nighthawk. I've tried everything I can think of but to no eval.
Even though I put in my equipment purchase date as 2017 for both modem and nighthawk. I really don't remember when I bought them. I've been using the cable modem for a while now but this is the first I've setup the nighthawk.
Please any suggestions?
1 Reply
2 things to try.
1. spectrum can say what they want, you still need to confirm the modem is working. POwer it off for 2 minutes and wire a pc/laptop directly to it. Boot it up and wait 2 minutes. Then power on the pc and let it fully boot and attempt to use the internet.
Does it work? If so, move on to step 2. If not, contact spectrum.
2. Power both the modem and the router back off and disconnect the coax from the modem. Wait 2-5 minutes. Connect coax back to the modem and then power it on. Wait 2 minutes for it to fully boot. Connect the router to the modem and then power the router on. Wait 2 minutes. Attempt to go through internet setup.
