NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JimH1959's avatar
JimH1959
Aspirant
Dec 15, 2020

GS108V4 unmanage switch blocking ports 80& 443

I have an Arlo camera system that was working fine when connected to our WiFi router, but switched locations and it is now connected to the unmanaged ethernet switch. It stopped connecting, and they are telling me it is because ports 443 and 80 are closed. This doesn't make any sense to me as it is an unmanaged switch. I'm not extremely knowledgeable on the subject but do have a clue. Our home if served by our local fiber optic system, which is lightening fast and doesn't even have a way of blocking ports. Any thoughts on a solution?

4 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Is there any NAT and/or WiFi router in this fiber Internet installation? If not, one system might work on the single public iP address you get from the ISP (intended for the WAN/Internet interface of a router) e.g. on your ONT, but your Orbi system does not have neither a private LAN IP nor a public address where it can reach the Internet - so it tells you the ports are bocked.

    • microchip8's avatar
      microchip8
      Master

      Unmanaged switches can't block ports. Your issue is somewhere further in your setup

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        microchip8 wrote:

        Unmanaged switches can't block ports. Your issue is somewhere further in your setup


        This is correct - however Arlo does show this misleading message if it can't reach the cloud over 80/TCP and/or 443/TCP for whatever reason.