NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GS116E and UDM Pro Lan Internet Issue
Alright so since I've exhausted all other fourms searching for an answer and not finding one, I wanted to try my luck with a post. I just purchased a UDM Pro. Initial configuration was a mess just like all the reviews say, however I am able to get internet from the UDM Pro by directly connecting my mac to one of the LAN ports. It's important to note that previously our network consisted of Modem: Netgear Nighthawk C7800, Switch: GS116E, and a few other unmanaged netgear switches. If I plug the GS116E switch into one of the LAN ports on the UDM Pro to disperse LAN to the rest of my house no devices get internet. From the various forums I've read my best guess is that there are two devices acting as a DHCP server causing the issue. The GS116E did not previously act as a DHCP server so I wasn't worried there. I did also attempt to keep the modem from assigning IP addresses, and reset the entire network, but no luck there either. Any guidance or input anyone is able to offer is appreciated.
2 Replies
> [...] I just purchased a UDM Pro. [...]
Swell. Why?
I've invested the time to find out what that is. Perhaps you could
reveal what you did with it. Did you connect some hole(s) or other on
it to some hole(s) or other on some other of your gizmos? Any useful
information might help.> [...] Initial configuration was a mess just like all the reviews say,
> [...]To a reader who has not read "all the reviews" (thanks for the
helpful links), that non-description conveys exactly no useful
information. With my weak psychic powers, I can't see your
"configuration", initial or other.> [...] previously our network consisted of Modem: Netgear Nighthawk
> C7800, Switch: GS116E, and a few other unmanaged netgear switches.
> [...]And now? Note that a C7800 is a modem+router, not a simple "Modem".
> [...] If I plug the GS116E switch into one of the LAN ports on the UDM
> Pro to disperse LAN to the rest of my house no devices get internet.
> [...]Do they get IP addresses? Does removing the switch make any
difference?> [...] From the various forums I've read [...]
Thanks for the helpful links.
> [...] my best guess is that there are two devices acting as a DHCP
> server causing the issue. [...]In a sense, perhaps. If you're cascading the router in the UDM Pro
with the router in the C7800, then you might expect some problems.> [...] I did also attempt to keep the modem from assigning IP
> addresses, [...]
"attempt" _how_, exactly? As usual, showing actual actions
(commands) with their actual results (error messages, LED indicators,
...) can be more helpful than vague descriptions or interpretations.> Model: GS116E|ProSafe Plus 16 ports gigabit switch
That switch is probably the least significant part of your network.
If you want to use the UDM Pro as your (only) router, and the C7800
as only a modem, then visit http://netgear.com/support , put in your
model number, and look for Documentation. Get the User Manual (at
least). Read. Look for a topic like "Connect Your Modem Router to a
Router After Installation and Activation".The solution invovled creating vlans in the switch that you seem to think had nothing to do with the issue. I don't appreciate how attacking and unhelpful this post was. Ubiquiti's community forum provided a non aggressive solution within an hour. Nice to see the netgear community helping novices in an attacking way. Thanks for nothing
antinode wrote:> [...] I just purchased a UDM Pro. [...]
Swell. Why?
I've invested the time to find out what that is. Perhaps you could
reveal what you did with it. Did you connect some hole(s) or other on
it to some hole(s) or other on some other of your gizmos? Any useful
information might help.> [...] Initial configuration was a mess just like all the reviews say,
> [...]To a reader who has not read "all the reviews" (thanks for the
helpful links), that non-description conveys exactly no useful
information. With my weak psychic powers, I can't see your
"configuration", initial or other.> [...] previously our network consisted of Modem: Netgear Nighthawk
> C7800, Switch: GS116E, and a few other unmanaged netgear switches.
> [...]And now? Note that a C7800 is a modem+router, not a simple "Modem".
> [...] If I plug the GS116E switch into one of the LAN ports on the UDM
> Pro to disperse LAN to the rest of my house no devices get internet.
> [...]Do they get IP addresses? Does removing the switch make any
difference?> [...] From the various forums I've read [...]
Thanks for the helpful links.
> [...] my best guess is that there are two devices acting as a DHCP
> server causing the issue. [...]In a sense, perhaps. If you're cascading the router in the UDM Pro
with the router in the C7800, then you might expect some problems.> [...] I did also attempt to keep the modem from assigning IP
> addresses, [...]
"attempt" _how_, exactly? As usual, showing actual actions
(commands) with their actual results (error messages, LED indicators,
...) can be more helpful than vague descriptions or interpretations.> Model: GS116E|ProSafe Plus 16 ports gigabit switch
That switch is probably the least significant part of your network.
If you want to use the UDM Pro as your (only) router, and the C7800
as only a modem, then visit http://netgear.com/support , put in your
model number, and look for Documentation. Get the User Manual (at
least). Read. Look for a topic like "Connect Your Modem Router to a
Router After Installation and Activation".