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Solved
Hacked and locked out
Router R7000P, I was hacked and the person who did this changed the password and checked the box where I cannot go in and get the password to change it. I am completely locked out of my router. How can I get back in and why isn't this router more secure than this.
> Router R7000P, I was hacked and the person who did this changed the
> password and checked the box where I cannot go in and get the password
> to change it. [...]
Which box is that?
> How can I get back in [...]
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "Factory Settings".
> [...] why isn't this router more secure than this.
I doubt that anyone here knows exactly how you were "hacked", or the
firmware version on your router, so i's not immediately clear how secure
"this" might be.
2 Replies
> Router R7000P, I was hacked and the person who did this changed the
> password and checked the box where I cannot go in and get the password
> to change it. [...]
Which box is that?
> How can I get back in [...]
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "Factory Settings".
> [...] why isn't this router more secure than this.
I doubt that anyone here knows exactly how you were "hacked", or the
firmware version on your router, so i's not immediately clear how secure
"this" might be.
krc141wrote:Router R7000P, I was hacked and the person who did this changed the password and checked the box where I cannot go in and get the password to change it. I am completely locked out of my router. How can I get back in and why isn't this router more secure than this.
Possible you could try a factory reset and reset up the router, if you were hacked and locked out you should be able to get back in to it.
I would change the name and passwords used just in case.