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firehopper's avatar
firehopper
Follower
Feb 18, 2021

having issues maintaining a internet connection with netgear R7000

 

I have a nighthawk R7000 router, and I have to reboot it at least once a day, sometimes more than once, otherwise nothing can connect to the internet, the modem is fine, as is the netgear prosafe router that is connected to the r7000, and the r7000 takes like 5 mins to reboot. can anyone help me figure out what is going on or if I need to invest in a different router?

 

firmware : 1.0.9.88

cable modem is a arris sb6190

nighthawk r7000

the other router is a netgear prosafe GS108PEv3

 

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    You're on a bit older of firmware and not a great version at that. 

    You can try installing the latest version 1.0.11.116

    Or the agreed upon stable version for the R7000 is 1.0.9.42

     

    any firmware changes with the r7000 I'd recommend doing over a hardwired connection. Then after updating/downgrading, i'd recommend a factory reset and clean install. By clean i mean just not installing from a backup configuration. 

     

    https://www.netgear.com/support/product/r7000.aspx