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Help? R7000 not showing network in wifi options.
I disconnected my modem and router this morning to move furniture. Now my modem is working but the nighthawk router is not working. I have two white lights on. I have resert the modem and router NUMEROUS times so its not that.
It shows that I am suppose to run an update on the router but it needs to be connected to the network to do that. How can I connect it to the network if I can't connect to it?!?!
I'm about ready to throw this thing out the window! Help?!?!?
Yes, I did everything. I followed all solutions that I could google.
AFTER giving in and calling their tech support and they said they were going to have to help me reset the IP address because when I unplugged it, it messed it up and there was nothing else I could do to fix it. Then they told me it would cost me either 49.99 for a one time session or 139.99 for an annual tech support plan, I told them to forget it and hung up. This router is only 3 months old. I am only days from my initial 90 days of tech support.
They called me right back and offered to give me ONE complimentary session.
They then asked me which buttons were lit up. I told them. They told me to press the far left two little buttons and hold for 7 seconds. WOW. That was it. I thought they were lights. I didnt realize they were buttons. Now I know.......
6 Replies
Did you set the network up as required?
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
Yes, I did everything. I followed all solutions that I could google.
AFTER giving in and calling their tech support and they said they were going to have to help me reset the IP address because when I unplugged it, it messed it up and there was nothing else I could do to fix it. Then they told me it would cost me either 49.99 for a one time session or 139.99 for an annual tech support plan, I told them to forget it and hung up. This router is only 3 months old. I am only days from my initial 90 days of tech support.
They called me right back and offered to give me ONE complimentary session.
They then asked me which buttons were lit up. I told them. They told me to press the far left two little buttons and hold for 7 seconds. WOW. That was it. I thought they were lights. I didnt realize they were buttons. Now I know.......
> [...] I thought they were lights. I didnt realize they were buttons.
> Now I know.......
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Look, in particular,
for "Top and Front Panels" and "WiFi On/Off button with LED".
Additional reading might save you some problems in the future, too.
> [...] I followed all solutions that I could google.
Not always the best approach, apparently.
