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Help!! R7000 Router Won't Connect To Modem Since RESET
Hi there,
I have purchased a R7000 Nighthawk router and it was working perfectly fine! I messed with heaps of settings and was having loads of fun with it, however, I wanted to reset all my settings and see what a difference I had made speed wise.. So i wrote down all my settings and proceeded to factory reset using the pin button on the back of my router.
Ever since I have done this, it just wont connect to the internet! No matter what I do in Netgear Genie, it just will NOT connect. I have googled absolutely everything and am rather tech savvy and still cannot figure it out. My understanding is that I feel like the modem (Fibre box) just will NOT "speak" to the router, as if it just won't let it assign a IP address. I cannot for the life of me figure this out.
I plugged my old ISP provided router in and it works fine!! I am having to resort to using this to make my internet work at all.
Any help is very much appreciated! I have also tried everything Netgear Genie recommends, nothing worked.
My ISP required me to either kick my connection before I change routers or wait 30 minutes for the lease to expire. The way they determine a change in router is through the MAC adress. Why dont you clone the MAC adress of your Netcomm to your Netgear?
Im guessing you can acess the router just fine with it connected directly to your PC. From what you have written then every configuration setting to acess the network is also fine.
This leaves me to suspect that theyre employing some sort of block.
21 Replies
> [...] R7000 [...]
Firmware version? Connected to what?
> [...] the modem (Fibre box) [...]
Not a very detailed description of anything. What is it? Maker?
Model? ISP?> [...] won[']t connect to the internet! [...]
What _does_ it do? LED indicators?
> [...] I have googled absolutely everything and am rather tech savvy
> and still cannot figure it out. [...]How long did it take you to "google absolutely everything"? My
carefully considered opinion is that if you were as "tech savvy" as you
seem to think you are, then you might have included some basic
information in your problem description.> [...] as if it just won't [...]
Not a useful description of anything. It does not say what you did.
It does not say what happened when you did it. As usual, showing actual
actions (commands) with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.> [...] let it assign a IP address.
What, exactly, were you expecting to "assign a IP address" to what,
exactly? The router's management web site can report on the router's IP
addresses. For its LAN address: ADVANCED > ADVANCED Home : Router
Information : IP Address. For its WAN/Internet address: ADVANCED >
ADVANCED Home : Internet port : Internet IP Address.> [...] I have also tried everything Netgear Genie recommends, nothing
> worked.
See "Not a useful description of anything [...]", above.Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Look for the LED
descriptions and "Troubleshoot". If you still need help, then return
with some useful descriptions of your equipment, what you're doing, and
what happens when you do it.Hi there,
No need to be rude at all.
I don't normally post on forums.
Brand is Obviously NETGEAR. Model is R7000 AC1900.
Problem is Router will not connect to internet, Internet LED is solid amber, all other LED are White.
I cannot fully access My router through browser due to it won't let me, it won't connect to the internet so it just continues to give me ways to fix it but nothing it has suggested works. I have tried using my PC's MAC Address with no luck.
The router WAS working fine until I factory reset it as stated above. NOW it simply won't connect to the internet, yet my ISP provided router connects fine.
ISP is Slingshot, I have called many times and they won't help as its a aftermarket router and not one that they have supplied.
> Brand is Obviously NETGEAR. [...]
> > [...] the modem (Fibre box) [...]
>
> Not a very detailed description of anything. What is it? Maker?
> Model? ISP?Did that look to you like a set of questions about the router (which
you did identify) or about "the modem (Fibre box)", about which you said
approximately nothing? (Hint: It was about "the modem (Fibre box)".)> I cannot fully access My router through browser due to it won't let
> me, [...]Regarding "cannot" and "won't let me", see "Not a useful description
[...]", above. What does "fully access" mean to you?> [...] it just continues to give me ways to fix it but nothing it has
> suggested works. [...]
With my weak psychic powers, I can't see any of those "ways to fix
it", nor have I any idea what you did, or what happened when you did it.> [...] Internet LED is solid amber, all other LED are White.
Does "all other LED" include the LEDs for the USB ports and all the
LAN Ethernet ports? What, exactly, does "all other" mean to you?> [...] I have tried using my PC's MAC Address with no luck.
"tried" how, exactly? What happens if you connect your (unspecified)
"my PC" directly to the (unspecified) "modem (Fibre box)"?
> No need to be rude at all.Not trying to be rude. Trying to get some useful information about
your equipment, what you're doing, and what happens when you do it. So
far, with very little success.
My ISP required me to either kick my connection before I change routers or wait 30 minutes for the lease to expire. The way they determine a change in router is through the MAC adress. Why dont you clone the MAC adress of your Netcomm to your Netgear?
Im guessing you can acess the router just fine with it connected directly to your PC. From what you have written then every configuration setting to acess the network is also fine.
This leaves me to suspect that theyre employing some sort of block.