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Forum Discussion
how do I get an error log from an AC 1750
Hi, the log on my router looks like it just has events (e.g. DHCP renews) but I don't see any errors listed. This in spite of getting network drops, seen from wired and wifi connected devices. So ... the router must be seeing stuff but its not putting any of it in the log that I access from 10.0.0.1 -> advanced -> admin -> log. Is there any way to get this router to tell me more? Sure would make fixing problems a bit easier.
BTW ... my cable modem (ARRIS SB8200) no longer provides an error log. Its simply blank. So, I can't see the IP side of this.
Bottom line ... how do I get an error log from the router?? /var/log/?
Appreciate the help!
8 Replies
bik3rd00d wrote:
So ... the router must be seeing stuff but its not putting any of it in the log that I access from 10.0.0.1 -> advanced -> admin -> log. Is there any way to get this router to tell me more?
The router will only log events that you have told it to record. Even then, it is limited in what those logs hold.
What information are you looking for?
Which router do you own? AC1750 is not a unique Netgear model number. Many devices come with the AC/AX tag, but it is essentially a label that Netgear, and others, attach to hardware to describe wifi speeds.
Look at the label on the device for the Model Number. And, if there is one, include the "V" bit to show the hardware version. If there is no V number, then you have V1.
Disclaimer: Just another user with time on their hands.
Flipped it over and blew away the dust.
AC2600 Smart WiFi Router
Model = R7450
Don't see any mention of "V" bit
Fundamentally I'd like to know why I have loss of network access.
Doesn't look like my cable modem is rebooting but I am not sure yet. Pulled both boxes out where I can see their lights.
Every event is enabled in the log but the log simply lets me see mundane stuff; mostly just DHCP events with an occasional DOS event. The only meaningful events I see are router initialization and network connected. I would like to see system errors or even some metrics. Surprised that there isn't any mention of time since last reboot. Anyway, I'd like to see any serious events like WAN interface up/down.
Thanks!
The logs aren't up to much detail. Try logging into this to see if you can add more details:
10.0.0.1//debug.htm
There may be various Debug Log CaptureDebug Log Capture options.
Out of interest, how did you end up with 10.0.0.1? Netear usually goes for 192.168.1.1. That one is a fall back if it finds something else on the network.
Disclaimer: Just another user with time on their hands.
