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mickey7's avatar
mickey7
Aspirant
Sep 24, 2018
Solved

How do I use the Netgear Genie app -Step by Step

So Folks, HOW do I use the Genie app? No Clue. I have a Chromebook , so I can use the genie on it. Not compatible. I want to know how to change channel, if needed. etc. Please Help someone. I am a Newbie/Novice. Thanks.

15 Replies

  • Greetings,

    Netgear Support portal

     

    Put in your model number and download the user guide for your router.  You do not need Genie for windows or a mobile app.  You can fully install and manage your router using nothing more than an internet browser.

    • mickey7's avatar
      mickey7
      Aspirant
      I have a Chromebook. Chromebook is NOT Compatible with the netgear router login. So...I have downloaded the android app to my Samsung tablet. I repeat, How do I use this APP?? Thanks.
      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        mickey7 wrote:
        How do I use this APP??

         



        Hard to know without any clue as to what you want to achieve.

         

        • Turn on tablet.
        • Install app
        • Run app
        • Connect to wifi from R6700 (see label for SSID and password)
        • Login to manage
        • Do whatever it is that you want to do.

         

        There is a manual for the genie Mobile App somewhere at the end of this link:

         

        >>>> genie Landing Page <<<<