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JCH0321's avatar
JCH0321
Follower
May 30, 2017
Solved

How to log into your router and not the cable modem, both uses NETGEAR genie

I have a NETGEAR cable modem (AC1900- C7000). Just bought NETGEAR wireless router NIGHTHAWK X8 (AC5300).

 

Every time I try to log into the router using the instructions (routerlogin.net) it takes me to the cable modem (AC1900) and not the router where I need to upadate the firmware.

 

How can I log into the router and modem separate? using routerlogin.net it always takes me to the cable modem???

 

I'm confused, Appreciate any help 

  • Hi JCH0321,

     

    Access it via the IP address of R8500. Check your computer's default gateway and use that address.

2 Replies

  • Hi JCH0321,

     

    Access it via the IP address of R8500. Check your computer's default gateway and use that address.

    • JamesGL's avatar
      JamesGL
      Master

      Hi JCH0321,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.