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HP Microserver not connecting to new router AC1900
I have a HP microserver. t connects it through my router to my computer. I have recently bought a AC1900 but I cannot access my microserver. How can I connect my microserver to my computer through...
> I have a HP microserver.
Does it have a model number? Is it running some operating system?
> I have recently bought a AC1900 [...]
"AC1900" is a speed, not a model number. Ever helpful, Netgear
product packaging emphasizes speeds like "ACxxxx", but that's not the
model identifier. Look at the product label.
> Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Is that accurate? Firmware version?
> [...] but I cannot access my microserver.
Whan you do what, exactly? "cannot" is not a useful problem
description. It does not say what you did. It does not say what
happened when you did it. As usual, showing actual actions with their
actual results (error messages, LED indicators, ...) can be more helpful
than vague descriptions or interpretations. "access" is no better.
> [...] How can I connect my microserver to my computer through my
> router?
Ethernet cables? What, exactly, does "connect" mean to you? What,
exactly, would you like to do?
Hi Guys sorry I'm back again but I am having problems with my router. Since I changed to 192.168.15.1 I cannot log into genie. It asks for a passwork in 192.168.1.1 but when I type in "password" it rejects it then asks me for a 192.168.15.1 password. when I type in "password" it rejects that as well. I have tried every password that I know but it rejects them all. After a period of time I get a screen asking for a router serial number. when I put that in I get another screen asking me to answer some questions. when I answer the questions I hit "enter'' but nothing happens. It just freezes. I have gone through the same process a number of times but it freezes when I try to pass the question stage. So I cannot get into genie. The reason I want to get into Genie is because my router is running terribly slowly. I ran OOkla speed test and got a download speed of .12 and an upload speed of .12 Can anyone help please?
What EXACTLY is your NETWORK TOPOLOGY at this point?
- What is the modem modem and number and it owned by your or the ISP (even if rented from them)?
- What does the modem connect to?
- Router is R7000 correct? Is that connected to the modem and which PORT is the cable to the modem connected via?
- What is the color of ALL the modem lights?
- On a WINDOWS computer, press the Windows Key and R at the SAME TIME:
- ENTER IPCONFIG /ALL
- What is the GATEWAY IP ADDRESS?
- ENTER NET VIEW and COPY and PASTE the results into the REPLY here.
- Can you REACH the Server?
- IF SO, can you see its settings?
- What is its IP Address?
- ENTER NBTSTAT -A 192.168.15.1 and copy and paste the output in the reply.
- ENTER NBTSTAT -A 192.168.1.1 and copy and paste the output in the reply.
- What BROWSER are you using?
- Can you try ANOTHER BROWSER?
- Did you enter ROUTERLOGIN.NET or 192.168.15.1 into the URL Location of the browser?
- What IS the IP Address of the Server and is STATIC or RESERVED?
- If you DISCONNECT the Server from the LAN, can you log into the server?
Without ALL the above info my best guess would be to RESET the router completely and start over with the settings. However, if you CAN get to the Server settings, I'd reset that to be on the 192.168.1.1 LAN before doing the RESET. It is really hard to tell with very limited information and no experience with that server what is going on? Somehow I think you've got some misconfiguration between the server and LAN, possibly a setting within the server?