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mypotato's avatar
mypotato
Aspirant
Apr 02, 2016
Solved

I am unable to download the larger files using ReadyCloud. Please Help Me!

I have a Nighhawk R7000 router.  After I first set up my ReadyCloud I was able to download some of the larger files stored on it.  Recently I found out it is limiting them to a very small size.  I would like to be able to use it as it worked in the beginning.  I am not sure if something changed on the last firmware update or why it is not working now, but would really appreciate someone's help.

 

Thanks So Much!!!

ReadyCLOUD Portal
  • JamesGL's avatar
    JamesGL
    Apr 17, 2016

    Hi mypotato,

     

    Please provide an update or any feedback when using the beta firmware. Your information will be helpful to us.

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Apr 02, 2016

    Hello mypotato,

     

    Welcome to the community!

     

    I'm moving your post to the right board.

     

    Regarsd,

  • JamesGL's avatar
    JamesGL
    Master
    Apr 04, 2016

    Hi mypotato,

     

    What is the firmware version of the router?

      • JamesGL's avatar
        JamesGL
        Master
        Apr 05, 2016

        Hi mypotato,
         

        This firmware has been pulled out from support site. I would suggest you revert back to v1.0.4.30 or use the beta firmware v1.0.6.40(here). Reset the manually reconfigure after changing the firmware.