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Odshr8er's avatar
Odshr8er
Follower
Apr 23, 2022

I cannot get my new nighthawk 6 router to connect to my laptop. It says the password fails

The same password works with my smartphone

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Router model do you have? RAX? XR? 

     

    Be sure your using WPA2 and AES. 

    Be sure to up date the laptops wifi adapter drivers. 

     

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Rather than "cannot get my new nighthawk 6 router to connect to my laptop", as you describe in the subject, it is better to think about this the other way round and getting the laptop to connect to the router. Unless you have set it up to block devices, the router doesn't do much in the process beyond providing the wifi.

     

     


    Odshr8er wrote:
    The same password works with my smartphone

    Tell your laptop to forget any connection to the SSID and set it up from scratch. You don't want it remembering old passwords.

     

    And what happens when the laptop tries to connect? Connect how? What says "the password fails"?