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Forum Discussion

JoeHarkins's avatar
JoeHarkins
Follower
Jan 13, 2021

I want a full refund of my service contract

I bought an AC1750 Mesh Extender that I was unable to make work. Out of desperation I paid for technical support. It was a farce.

 

I was connected by phone to a woman who hardly spoke ANY English. Further, three attempts at a clear connecetion were interupted by clcking and background noise. 

 

I have started the process of returning the device to the store where I bought it. I want a full refund of the useless "support" I paid for. 

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    How did you get in contact with support? What Web site (URL) have you used? What phone nuber have you called?

     

    In short: Suspect you had been Scammed.

     

    Note: NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase. This does start from Support | NETGEAR or Contact Us | Support | NETGEAR.

     

    Almost anything else Google Bing, & Co. "find" is most likely scam.