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Internet connectivity only by RJ-45, but not by WLAN
Bought me a new router today, after careful consideration. Felt a need to replace the Zyxel-router that my ISP provides, due to the amount of connected devices putting strain on the network. We are...
Problem is now solved.
The R7800 router was not the problem.
I installed it yet again. Freshly reset to factory defaults. Directly connected to my ISP-outlet without anythig else connected.
Got it up and running and fully functional and then started plugging LAN resources in step-by-step. Ensuring functionality in each step.As it unfolds. My "Circle with Disney" was the cause of my problems. Didn't think that could disturb the WLAN in R7800 since the Circle was paired with the WLAN on my ISP-router, and all the devices (based on MAC adress) where allowed in Circle. But obviously it did!
When connected same problems arose.
Circle works with ARP spoofing and is paired with with the WLAN, wich I supposed works as a type of "Man-in-the-middle" attack where traffic is sort of relayed by Circle in accordance to it´s configuration. Since it pairs with the router and it´s MAC adress based, it can also effect LAN traffic.
Being paired with my old WLAN I never saw the possibility that it actually could effect the traffic on my seperate new WLAN.
Didn´t (and perhaps still can´t) see how the Circle could get in between the traffic passing from the secured new WLAN in R7800, and the R7800´s WAN-interface.
But obviously it clould.
The Circle could probably be made to function together with R7800, if backed up, factory reset, and re-paired. But according to their documentation not with full functionality on both 2,4 and 5GHz.
So I´ll be keeping my R7800 and returning my Circle. A bit sad though since Circle is a otherwise great product wich I can recommend.
Thanks for the help and the input!
Generally, you should never put a switch between an ISP modem and router. The reason is that most ISPs will only give you 1 IP address, which is assigned to the router. With your setup, it's likely that your CableITV box has grabbed that IP address. This will leave your router out in the cold, without an IP address and, therefore, no connection to the Internet.
It is a bit odd, however, that you have partial Internet connectivity. Log into the router and click on the Advanced tab and look at the information in the upper right panel labeled Internet Port. Is there an IP address, subnet mask and DNS server addresses?
Usually, the proper way to set things up is to put everything behind the router. Most IPTV services uses a technology called IP Multicast. On the R7800, this is enabled by going to WAN Setup on the router and unchecking the Disable IGMP Proxying checkbox, then click Apply. If British Telecom (BT) is your ISP, you may also have enable the BT-specific setting. Reboot the router to ensure that these changes take effect. IP Multicast support on Netgear can be a bit sketchy, so it may not always work.
Yes, I know. It´s not the ideal setup with a switch first. And I was a bit sceptic to it myself as well, but it seems to work.
The whole point of it is to avoid setting up multicast in the router in a way so that the TV works.
The R7800 router does get an IP adress and subnet mask from my ISP through DHCP. It also gets DNS server adresses as well. Otherwise internet connectivity wouldn´t have been available to my LAN either.
Wether my GS105 switch alsp gets an IP adress or not, I can´t say. Haven´t looked. But the TV works!
My guess would be that also the switch has a IP adress assigned in the same adresspool, ´cause I think I activated DHCP-requested IP before connecting. But it has a default IP in case it doesn´t get one assigned.
I installed the GS105 switch a day before replacing the old ISP-router with the R7800. To ensure that the unusual setup works. And it did.
It had full functionality, with Internet, by WLAN access both throug my Asus accesspoint and through the built in WLAN in the ISP-router.
Much easier to troubleshoot when it´s a dead connection rather than partially working!
Claudious wrote:
Yes, I know. It´s not the ideal setup with a switch first. And I was a bit sceptic to it myself as well, but it seems to work.
It doesn't seem to be working.
The whole point of it is to avoid setting up multicast in the router in a way so that the TV works.
I thought it was to get something that could handle all of your connected devices, not to get multicast off?
The R7800 router does get an IP adress and subnet mask from my ISP through DHCP. It also gets DNS server adresses as well. Otherwise internet connectivity wouldn´t have been available to my LAN either.
Are your wireless devices getting a proper IP address, default gateway and DNS address? Does nslookup netgear.com return an IP address? How about tracert google.com?
Is MAC address access control enabled on the R7800?
Have you tried resetting the R7800 to factory settings?
You mentioned that you have an older Access Point which works. Is this connected to the R7800?
Wether my GS105 switch alsp gets an IP adress or not, I can´t say. Haven´t looked. But the TV works!
My guess would be that also the switch has a IP adress assigned in the same adresspool, ´cause I think I activated DHCP-requested IP before connecting. But it has a default IP in case it doesn´t get one assigned.
Is the GS105 a managed switch? Dumb switches don't have IP addresses.
I installed the GS105 switch a day before replacing the old ISP-router with the R7800. To ensure that the unusual setup works. And it did.
It had full functionality, with Internet, by WLAN access both throug my Asus accesspoint and through the built in WLAN in the ISP-router.It really sounds like you just need better Wi-Fi, so why not use the R7800 as an Access Point?
Much easier to troubleshoot when it´s a dead connection rather than partially working!
You bet!
TheEther wrote:
Claudious wrote:Yes, I know. It´s not the ideal setup with a switch first. And I was a bit sceptic to it myself as well, but it seems to work.
It doesn't seem to be working.
- I have now replaced the R7800 with my old ISP-router. And now it all works again.I actually (for the fun of it) plugged in the old router in the same GS105 switch as the R7800. With it still connected. I expected my internet-connection to halt for the duration on my ISP´s lease-time (believe it to be an hour) due to double routers connected simultaniously. But my old router got its IP-lease in its WAN interface. And by connecting to my ISP-routers WLAN i could access Internet.
At the same time we were streaming through R7800, and webbrowsing through it too.
So I had Internetconnection through both routers at the same time.But soon after i simply plugged my LAN TP-cables over to ,y ISP-router and unplugged the R7800. (same c-net adress-space, with same DHCP-scope)
So: Yes. The setup is working. And I know that it shouldn´t. And I don´t think the setup is what is causing my issues.
The whole point of it is to avoid setting up multicast in the router in a way so that the TV works.
I thought it was to get something that could handle all of your connected devices, not to get multicast off?
-Well. I´ve had bad experiense with trying to setup the TV-box behind a different router. Couldnt get it to work despite lots of effort tweeking multicast settings.
I don´t have access to the settings my ISP use in their router for the TVbox.
So the point is replacing the ISP-router with a more potent one, and still have TV in the bedroom.
The R7800 router does get an IP adress and subnet mask from my ISP through DHCP. It also gets DNS server adresses as well. Otherwise internet connectivity wouldn´t have been available to my LAN either.
Are your wireless devices getting a proper IP address, default gateway and DNS address? Does nslookup netgear.com return an IP address? How about tracert google.com?
-Yes, they get an IP-adress in the correct scope from DHCP, with the R7800 as DefGW and DNS. Tried to manually change DNS settings (on client) to my ISP´s DNS´s. But that didn´t help either. Haven´t tried nslookup. But tracert returns IP-adress of the endpoint but doesn´t return packets from outside.
Is MAC address access control enabled on the R7800?
- Nope. Made sure of that. Using that successfully on my old ASUS Accesspoint , but made sure all such is not causing problems in R7800.
Have you tried resetting the R7800 to factory settings?
-Yes
You mentioned that you have an older Access Point which works. Is this connected to the R7800?
It is connected by rj45-cable with a switch in between. It´s connected to a switch in another room.
Wether my GS105 switch alsp gets an IP adress or not, I can´t say. Haven´t looked. But the TV works!
My guess would be that also the switch has a IP adress assigned in the same adresspool, ´cause I think I activated DHCP-requested IP before connecting. But it has a default IP in case it doesn´t get one assigned.
Is the GS105 a managed switch? Dumb switches don't have IP addresses.
NETGEAR GS105 Ev2 is a managed switch with IGMP snooping, VLAN and QoS etc.. So yes, it´s a smart one.
I installed the GS105 switch a day before replacing the old ISP-router with the R7800. To ensure that the unusual setup works. And it did.
It had full functionality, with Internet, by WLAN access both throug my Asus accesspoint and through the built in WLAN in the ISP-router.It really sounds like you just need better Wi-Fi, so why not use the R7800 as an Access Point?
-Because I suspect that my old router that my ISP provides perhaps can´t handle the traffic-load. I think the router migt be a bottleneck.
My ISP also have locked the router from administration for all their customers. So I can´t control parental control in it or manage ACL´s.
Much easier to troubleshoot when it´s a dead connection rather than partially working!
You bet!
Thank you for your time! Would be nice to find a solution.
Wait, did WLAN on the R7800 start working when you connected your old ISP router in parallel? And it stops working when you disconnect the ISP router?
Who is your ISP?
What kind of IP addresses are you getting from your ISP? Are they public, or are they one of the following, non-public addresses?
- 192.168.x.x
- 172.16.x.x through 172.31.x.x
- 10.x.x.x
- 100.64.x.x through 100.127.x.x