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Forum Discussion

Aashrex's avatar
Aashrex
Follower
Jan 07, 2026

Internet goes away in 2.4Ghz a few times a day

I have a AC1750 wifi router and the internet goes away for about 2 minutes in 2.4Ghz band. Happens 2-3 times a day. I bought this router in 2021. Please suggest how to troubleshoot. 
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StephenB's avatar
StephenB
Guru - Experienced User
Jan 08, 2026
Aashrex wrote:

I have a AC1750 wifi router

AC1750 is a speed rating - can you give us the actual model?

 

Do you know for certain that the drop is only in the 2.4 ghz band?  Or is it possible that it effects 5 ghz, and maybe even ethernet?