Internet light is

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antinode wrote:

> I have internet to the modem and can bypass the router to my MacBook.
> [...]

 

   What, exactly, is your (unspecified) "the modem"?  What, exactly, is
connected to what, exactly?  (Hint: If a device has different types of
ports, then "connected to device" is not enough detail.)  Is more than
one device connected to your (unspecified) "the modem"?

 

The modem is a Motorolla Surfboard SB6141 cable modem

 

   History?  Is this a new installation, or some kind of change to a
previously working installation, or what?

 

This has been my WIFI setup for several years. My provider recently changed from Northland to Vye Broadband but it was never a problem. Talking to the provider lately, there was an outage due to a software glitch on their side. That has been resolved. 

 

> [...] The router lights are on and it is broadcasting. [...]

 

   Which "The router lights"?  "on"?  Color?  Activity?

 

The following lights are white: power, 2.4 GHz, 5 GHz, and the two lights at the far right... WPS and broadcast button

The internet light is the only red one.

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for the
LED descriptions and "Troubleshoot".  Further reading might not hurt,
either.

 

Already did this and didn't find anything helpful that I hadn't already tried. That is why I came here. 

> [...] the internet light is red/amber and flashing or is on
> continuously. [...]

 

   "internet"?  Not Power?

There is power

 

> 1. I cannot access the router via routerlogin.net.

   "access" from what?  Connected how?  Does the computer/device where
you're doing this get a valid IP address?

 

I cannot log into the the router menu.

 

   "cannot" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

 

When I tried to log into the router settings, it says that i am not connected to the internet.

 

> 2. I have powered it down and reset it.

 

   "reset it" how, exactly?  Look for "Reset" in the User Manual.  What,
exactly, happened when you did whatever you did?

 

I pushed the reset button the back of the router. The only thing that happed was that it appeared to power down and restart -- no change. 

 

> I don't know what else to do.

 

   I don't know what you've done so far.

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