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Forum Discussion

MichelleRynsai's avatar
Jul 17, 2021

Issues still after R700 Hot Fix Update

Can someone please tell me if they're also having issues after installing the hot fix update?  I'm still having to reboot my router 2-3 a day even after the update and it's cutting into my work as I work from home and it's becoming a HUGE issue!  

What can be done about this?

R7000 Firmware Version 1.0.11.123 - Hot Fix

2 Replies

  • MichelleRynsai  I've been on the latest R7000 Hotfix since it was released with no issues whatsoever.

     

    I'm afraid you've provided little information on your set up, who your ISP is, what modem you have connected, what your environmental conditions are or how many devices you've got connected to your router.

     

    How did you update your firmware? via WiFi, the Nighthawk App or via ethernet? What firmware was your router on before you updated the firmware? Did you follow the correct procedures for the firmware update?

  • plemans's avatar
    plemans
    Guru - Experienced User

    After the update, did you try a factory reset and reinstall?

    Its the first thing I recommend if people are having issues after a firmware change