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Forum Discussion
atsushi
Aug 10, 2022Follower
Just bought a new router (netgear nighthawk)
I recently bought a new Netgear Nighthawk AC1750 that I wanted to use, since it lets me mess with many more settings than the Xfinity Modem/Router combo does. The xfinity documentation said to put th...
FURRYe38
Aug 10, 2022Guru - Experienced User
What model router do you have? R####?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
After putting the ISP modem into bridge mode, did you power OFF the modem and NG router for 1 minute then back on with the modem first then the router?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What CAT# lan cable are you using between the modem and router? CAT6 is recommended.
Contact the ISP for additional help and information regarding there modem.