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Mac__Attack's avatar
Mac__Attack
Aspirant
Feb 27, 2021

LG TV Connection issues with AC1600

We are having problems with our smart TV connecting to our wifi/modem router. My Macbook gets download speeds over 200mbps, but the TV doesn't pick up enough to stream Netflix or Prime. Never had a problem with any of our previous devices.

3 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Feb 27, 2021
    Mac__Attack wrote:

    We are having problems with our smart TV connecting to our wifi/modem router.

     

    Connecting a TV to the network is usually best done through the TV's controls and set up routine. The router rarely does much more than spit out the wifi signal. It is then down to the TV to do its thing.

     

    As it is, you have provided very little useful information that would allow anyone to begin to guess as to what is going wrong at your end.

     

    We don't even know what the TV is. Make? Model?

     

    Where possible, it is usually easier to use a wired connection from the router to the TV. It is easier to set up and less likely to fall over. If you can't run Ethernet cables around the place, you could look into Powerline Ethernet. It turns your mains wiring into an Ethernet circuit.

     

    • Mac__Attack's avatar
      Mac__Attack
      Aspirant
      Feb 27, 2021

      Thanks michaelkenward 

       

      The TV Model is LG 49UJ6200

      The firmware version on the modem router is V1.02.02

       

      I've connected the TV via it's network wifi settings, but it just doesn't seem to be getting the volume of data the other devices get. Some times, like right now it doesn't even pick up the wifi signal and my Macbook is getting over 200mbps from the network.

       

      I never had this issue with a separate modem and router set up. Could that be the problem.

       

      I will try running an ethernet cable direct to the TV and will see if that works.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Feb 27, 2021
        Mac__Attack wrote:

         

        Some times, like right now it doesn't even pick up the wifi signal and my Macbook is getting over 200mbps from the network.

         

        There's a chance that the Macbook is connected to the 5 GHz wifi. Most TVs, certainly older ones, use 2.4 GHz wifi. That's slower, but fast enough for a TV.

         

        One thing to look for is wifi interference, which is more of a problem on 2.4 GHz.

         

        You could see it using a different wifi channel helps. And check for any local wifi that may be getting in the way. From neighbours, for example.

         

         

        Mac__Attack wrote:

        Thanks michaelkenward 

         

        The TV Model is LG 49UJ6200

        Looks like that supports LAN Ethernet. Might be worth considering if wifi is a problem. Certainly easier to set up and less likely to fall over.

         

        Mac__Attack wrote:

         

        I never had this issue with a separate modem and router set up. Could that be the problem.

         

         

        Shouldn't make much difference although experienced users prefer separate modems and routers. More choice of router features.