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roos5's avatar
roos5
Guide
Apr 11, 2021

LG Tvs no internet via wifi

After activating bridge mode in my modem-router combo from my ISP, I’ve been experiencing connectivity issues with my 2 LG TVs (UM6970PAU and UJ6300), I can connect them via Wifi to my router  but I’m not getting internet access, I’m getting the message “No internet via Wi-Fi”. I tried with my cellphone hotspot and it worked for both TVs. I notice in the network map section that when I turn on one of my tv it goes to the “Online” devices, after 15-20 seconds goes to the “Offline” even though the TV stills connected to the router. I will appreciate your help.

 

Just FYI, I added a Wi-Fi repeater into my network to get better coverage, all other devices are getting successful connections, directly from my XR500 or the repeater, The TVs are the ones with issues.

 

Thanks

5 Replies

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  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 11, 2021

    did it work when the gateway wasn't in bridge mode? 

    Does it work if the extender is shut off? 

    • roos5's avatar
      roos5
      Guide
      Apr 11, 2021
      Good morning ,

      1- Yes, I had one TV connected to the XR500. The second one was connected via the extender which at that time was in AP mode and was feeding via Ethernet from the ISP gateway,. Never got the second TV connected to the XR500.

      2- Yes, tried that and didn’t worked.
      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 11, 2021

        It could be the bridge mode not functioning properly. 

        Have you tried taking the isp gateway out of bridge mode, disabling its wireless, and then just put the xr500's ip address into its DMZ?