NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

_Rajendra_'s avatar
Jul 14, 2016
Solved

Login Page Dead with Chrome - Edge works

If I try to log in to 192.168.1.1 with Chrome, I get

 

192.168.1.1 refused to connect.

 

However, if I reboot the router and use Edge, I'm able to log in. If I try Chrome again, I get the above error and Edge can't connect any more. I have to reboot the router to regain access to the login page. Once it's rebooted, I can only use Edge to access it. Once I use Chrome, it kills access.

 

Anyone know how to fix this? Seems Chrome is causing an issue.

  • I finally figured out the problem. Turns out I had a HotSpot Shield add-on on Chrome. When I first connect to the router using Chrome, the add-on probably does something causing the router to block all traffic to 192.168.1.1. I uninstalled the add-on, rebooted the router, and now all is fine.



8 Replies

  • Is it possible that you've told Chrome to remember your credentials for that address a long time ago (different router, different password) so it is automatically trying to login and failing?  Try going to Settings... Advanced Settings... Passwords and Forms... Click Managed Passwords link... Uncheck Auto Sign-In and then try again.

     

    • _Rajendra_'s avatar
      _Rajendra_
      Tutor

      I don't think this is the problem. The first time I use Chrome, I can no longer access the login page from any device or any browser. So it looks like the router is refusing all connections to 192.168.1.1.

      • JamesGL's avatar
        JamesGL
        Master

        Hi _Rajendra_,

         

        Try resetting the router to factory default. Check for the firmware and update it.