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Forum Discussion
required_alias
Jun 16, 2022Guide
Lost connection to 50hz network
Had a similar issue quite a while back, but it 'healed' itself. Unsure whether to start a new discussion or find and continue the previous one.
R7000 router with windows 11
I have two networks -2.4ghz which I'll, rather uncreatively, call Network24 and a 5.0ghz I'll call Network50. Network24 works perfectly.
The problem is I can get NO devices to connect to Network50. Adding a new device to Network50 finds no such network. Using my Android phone, Network50 doesn't show in Settings on a list of Networks. On Android Wifi Manager, I show 4 Network50 networks - all showing a a channel of '?.' Before this recent loss of Network50, I could 'see' and connect to Network50 using channel 153, BUT, also 4 more Network50's all with a channel of '?.'
Both networks use WPA2-PSK. Network24 uses channel 10. Network50 uses 153. What are the 'bonus' Network50 listings and how do I remove them? How do I regain the ability to use Network50?
required_alias wrote:
version V1.0.11.126_10.2.112. No notice of more recent updates:
Modem - Arris CMB20A
APs What is the brand and model# of these APs? Turn OFF these APs for now and just work with the router for now.
Set Network50 to Channel 40.
Network24 is set to channel 10< this should be channels 1, 6 or 11.
Neighbor wifi that show on Android setings is 4.
Maybe I'm reading your security suggestion wrong. I don't have a choice of "WPA2/AES Only."Your last suggestion > "Try enabling Beamforming, WMM and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings" I'm completely lost. <Are these options seen at this location?
5 Replies
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Try channel 1 and 40 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?What security modes are you using? WPA2/AES Only is best.
Try enabling Beamforming, WMM and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
version V1.0.11.126_10.2.112. No notice of more recent updates
Modem - Arris CMB20A
APs
Set Network50 to Channel 40.
Network24 is set to channel 10
Neighbor wifi that show on Android setings is 4.
Maybe I'm reading your security suggestion wrong. I don't have a choice of "WPA2/AES Only."Your last suggestion > "Try enabling Beamforming, WMM and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings" I'm completely lost.
Forgot to mention. I have two APs cabled to the router.