NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

GidZyy's avatar
GidZyy
Follower
Jun 05, 2021

Missing wifi alternatives.

Ok so i don't have any idea what im doing here. Except i know that i need help.

So it's simple. I have like 5 different Wi-fi options for an example, NETGEAR02 NETGEAR05-2GEXT NETGEAR08-5G-2.... 

So like a week ago. Two of the wifi alternatives just dissapeared. At the wifi thing in the lower right corner of the screen where you connect to your wifi, pretty obvious. Yeah so my problem is that two of them dissapeared and those two were the best ones, so im pretty annoyed because im lagging all the time. I have no idea if its here i should ask for help, but if anyone knows. Please help :)

2 Replies

  • antinode's avatar
    antinode
    Guru
    Jun 05, 2021

    > [...] I have like 5 different Wi-fi options for an example, NETGEAR02
    > NETGEAR05-2GEXT NETGEAR08-5G-2....

     

       Do you have "like 5", or "actually 5"?  An accurate list would be
    more informative than an example subset, especially if it's guessed at.

     

       "EXT" suggests the existence of a wireless extender, as well as a
    router.  The variety of "NETGEARxx" names suggests still more gizmos.

     

    > [...] At the wifi thing in the lower right corner of the screen [...]

     

       You're talking about a Windows desktop?

     

    > [...] I have no idea if its here i should ask for help, [...] Please
    > help [...]

     

       Asking is harmless enough, but not coming with even the most basic
    information just wastes everyone's time.


       I'd suggest that you take a gizmo inventory, and discover at least
    the actual model number(s) of all your gizmos.  Look for "Model" on the
    product labels(s).  You might find some other suggestive information on
    such labels, too.  Following any Ethernet cables which might be
    connecting these gizmos could be time well spent, too.

     

       If you power-off/on some particular gizmo, and one or more SSIDs
    disappear/reappear in your list of availables, then I'd take that as a
    hint as to who's broadcasting those SSIDs.  If someone knocked out the
    power to some extender which is hiding behind furniture, then I wouldn't
    expect anyone here to be able to help much.

     

       When you have a complete list of model numbers, you might take those
    data to http://netgear.com/support , put in your (actual) model
    number(s), and look for Documentation.  Get the User Manual(s) (at
    least).  Read.  Look for the LED descriptions and "Troubleshoot".