NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jrivera
Nov 20, 2017Initiate
Mobile devices slow on Nighthawk R7900
I noticed all of my mobile devices have slow internet speeds.. Both up and download speeds. However my MacBook and Dell XPS both reach download speeds above 110Mbps. I even tried testing my download speed on a relative's wifi network and was able to achieve speeds above 100Mbps on the first test.
I'm running dual band on my router and both are producing slow speeds.
Testing results on 5G
MacBook - 115.50Mbps
IPhone X - 25.64Mbos
IPhone 5s - 21.80
IPad 3rd Gen - 24.55
Testing results on 2G
MacBook - 53.85Mbps
IPhone X - 4.30Mbps
IPhone 5s - 16.60Mbps
IPad 3rd Gen - 4.64Mbps
Is anyone else experiencing slow speeds like this on their mobile devices? I've also reset my router and network settings on my devices. At a loss here.. Any help would be highly appreciated!
Thanks for replying and your suggestion. I attempted to reset my router again for the second time and it seemed to have helped my issue. For some odd reason I didnt see a change and encountered the same behavior after the first reset but after the second the speed was increased and is operating as it should.
3 Replies
- JamesGLMaster
Hi jrivera,
Try changing the channel of your wireless network.
Disable QoS.
- JamesGLMaster
Hi jrivera,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
- jriveraInitiate
Thanks for replying and your suggestion. I attempted to reset my router again for the second time and it seemed to have helped my issue. For some odd reason I didnt see a change and encountered the same behavior after the first reset but after the second the speed was increased and is operating as it should.