NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Model C6900 Firmware
Firmware for my Modem Router is apparently out of date. I bought this new and my firmware is several versions behind ... I own this modem outright, my service provider technician says I need to down...
Aaron_Beal wrote:
Firmware for my Modem Router is apparently out of date.
Not really.
There is a bug in the current iOS Nighthawk app.
Nighthawk app same "firmware not updated" when it ... - NETGEAR Communities
Note the Netgear response:
Re: Nighthawk app same "firmware not updated" when... - NETGEAR Communities
Aaron_Beal wrote:
Why doesnt Netgear doesnt offer a download/update? This is rendering my unit to substandard speeds ... what are my options?
Netgear cannot offer firmware downloads for cable modems. You cannot update it.
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
What makes you think the speed is "substandard"? If it is, then your ISP is responsible.
This issue has come up several times in the appropriate section for your hardware: