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Forum Discussion
Solved
Model: R7000|AC1900 Smart WIFI Router
Installed new router today. Connected to my modem. Ethernet cable to my Laptop attached. All lights indicating white. Received "Authentication Error". Logged in repeatedly with ID and password. Still same error msg. I also received that a Firmware update is required to my router. Is this required to get the router working? It still has not connected. I have downloaded the user manual to find out how to install firmware. I have also downloaded the extracted firmware update to my laptop, but unable to bring up "Router Login" to install firmware. Ben trying to get this to work for hours. Exasperating.
I finally resolved my authentication issue. I was using wrong password. Thanking the community for all those who responded.
5 Replies
> [...] Logged in repeatedly with ID and password. [...]
"Logged in" how, exactly, using _which "ID and password"?
> [...] I have downloaded the user manual [...]
Good. Look for "Types of Logins". Also "Factory Settings" or
"Reset".I finally resolved my authentication issue. I was using wrong password. Thanking the community for all those who responded.
SailorYogi wrote:I finally resolved my authentication issue. I was using wrong password. Thanking the community for all those who responded.
Oops. We have all made head slapping mistakes.
Thanks for the update of the fix.
