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honeylemon's avatar
honeylemon
Follower
Aug 10, 2021

MR60 (router) / CM1100 (modem) combination - Night Hawk Router Failing?

Hi folks,

 

I have a combination of CM1100 (modem) and MR60 Night Hawk Mesh system as a router. After a year, I am starting to have intermittent internet issues. At first, it was actually wiring issues on ISP's end, so the tech came to resolve the issue. 

 

I've of course contacted mhy ISP again, they said that everything looks good on their end, and modem is handling things correctly. So they suggested me to look into router. Their suggestion was "Try connecting to modem via ethernet when you lose your internet next time." - Which I have not tried yet. 

 

What happens is that router drops the connection out of the blue - LED goes to nothing (no light) > white flash > orange > then blue. 

 

MODEM: 

Downstream - https://d.pr/i/yoaAwE

Upstream - https://d.pr/i/uSJNeB

 

ROUTER:
Firmware version: https://d.pr/i/xmhOD5

V1.0.6.110

 

Is there anything I am overlooking, or this is it for this router?

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 10, 2021

    You're still having line issues. 

    You have a lot of errors on some channels and the power is out of spec. 

    It should be within 3.5dbmv of each other. your out of that. 

    Your logs would also help. 

     

    If you have any splitters, amplifiers, or signal attenuators, remove them. 

    I'd move the modem to right where the coax enters the home to prevent wiring in the home from being the issue.