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JillianB's avatar
JillianB
Follower
Jul 04, 2021

My AC1900 R700 needs to be rebooted several times a day

I have to constantly reboot my Netgear router with my Netgear app.  How do I find out where the problem is coming from.  (I have a Macbook Air).  I have verified that my Mac and Netgear firmware are both up to date.

1 Reply

  • > My AC1900 R700 [...]

     

       "AC1900" is a speed, not a model number.  Look for "Model" on the
    product label.

     

       "R700" might be part of a model number.

     

    > Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router

     

       "C7000" _is_ a model number.  Is it yours?

     

    > I have to constantly reboot my Netgear router with my Netgear app.
    > [...]

     

       Why?  How often is "constantly"?  Is there some actual problem which
    you are trying to solve?  Care to describe it?

     

    > [...] How do I find out where the problem is coming from. [...]


       That might depend on what it is.  And what your router is.  And to
    what it's connected.

     

    > [...] I have verified that my Mac and Netgear firmware are both up to
    > date.

     

       _How_, exactly, did you "verify" that?  What is the firmware version
    of your router (whichever model it might be)?

     

          https://community.netgear.com/t5/x/x/m-p/2069376#M186506