NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JillianB
Jul 04, 2021Follower
My AC1900 R700 needs to be rebooted several times a day
I have to constantly reboot my Netgear router with my Netgear app. How do I find out where the problem is coming from. (I have a Macbook Air). I have verified that my Mac and Netgear firmware are both up to date.
1 Reply
> My AC1900 R700 [...]
"AC1900" is a speed, not a model number. Look for "Model" on the
product label."R700" might be part of a model number.
> Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
"C7000" _is_ a model number. Is it yours?
> I have to constantly reboot my Netgear router with my Netgear app.
> [...]Why? How often is "constantly"? Is there some actual problem which
you are trying to solve? Care to describe it?> [...] How do I find out where the problem is coming from. [...]
That might depend on what it is. And what your router is. And to
what it's connected.> [...] I have verified that my Mac and Netgear firmware are both up to
> date._How_, exactly, did you "verify" that? What is the firmware version
of your router (whichever model it might be)?