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Ayhamb99's avatar
Ayhamb99
Follower
Feb 24, 2018
Solved

My computer used to find my 2.4 GHZ network easily. Now it can't find it

Basically, My laptop can't find the network that I set up with the R8500 anymore. But it's finding networks from other routers.

My laptop is incompatible with 5 GHZ Networks, But it's not even finding my 2.4 GHZ network.

 

  • Hi Ayhamb99,


    What are the lights on the router? Is wireless(2.4GHz and 5GHz) LED lit up?

    What is the firmware version of the router?

    Check the "Enable SSID broadcast" is checked under wireless setup.

    Try changing channels.

2 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi Ayhamb99,


    What are the lights on the router? Is wireless(2.4GHz and 5GHz) LED lit up?

    What is the firmware version of the router?

    Check the "Enable SSID broadcast" is checked under wireless setup.

    Try changing channels.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi Ayhamb99,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.