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jwaas's avatar
jwaas
Tutor
Sep 24, 2022

My devices have been disconnected.

Early spring my router kicked off my Vizio and my Lennox thermostat— same thing today. Did they roll out another failed upgrade? I cannot connect these devices BUT I can disconnect this cancerous router. Shamefully cheap technology. Hard to be gracious about this constant Netgear headache. Any help sort of trashing the entire router and going with another brand?! So pedestrian….

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    jwaas wrote:
    Early spring my router kicked off my Vizio and my Lennox thermostat— same thing today. Did they roll out another failed upgrade? I cannot connect these devices BUT I can disconnect this cancerous router. .

    Which Netgear equipment do you own?

     

    What  modem/gateway it is connected to?

     

    How do you know that the router "kicked off" your device. (Was that from the wifi?) Maybe they just lost the connection.