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Forum Discussion
Mystery Xboxes
My Nighthawk app shows two devices connected to Wifi that are listed as Xbox Consoles. I don't have an Xbox but I assume these are other devices I have connected that aren't showing such as my wife's laptop. How does Netgear assign the Xbox label to a device?
5 Replies
You could compare the mac addresses or the IP address to the devices on your network.
It wouldn't be the first time the attached devices list has mis-identified a device.
Thanks for the quick response. Unfortunately the IP addresses don't match up with either laptop currently connected (192.168.1.2 is showing as an Xbox and the laptops are showing .3 and .5 The MAC address doesn't match the physical address showing on either laptop. I really don't know what I'm looking at though as I just followed instructions on another website on how to locate the MAC address on a Windows computer. These two devices must be our laptops as they don't show up on the list of other devices.
Netgear has set up a community forum specifically for the Nighthawk App product. Most of the people who watch that forum are more likely to have experience with Nighthawk App and know how to work it better than those of us who follow this "general router" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-App/bd-p/en-home-networking-appsPlease give router model information as well.
And how your xbox is connected.
Please post a screen capture of what your seeing in the app as well.
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.Thanks - I didn't see any other forums when I landed on the page. I'll look there for further info.
You might remove the app and re-install it with the xbox turned OFF, leaving the other devices online and see if the app reports something different.
Good Luck.
