NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

gvalentini's avatar
gvalentini
Aspirant
May 20, 2020
Solved

NBN HFC BELONG NETGEAR D7000

Hi All.

Yerstday night i reset my FULLY FUNCATIONAL ROUTER. The D7000. I don't remeber how i configured it. 

 

I really need help as i work from home and i don't have any mobile coverage in my area. 

 

Belong Call centers are currently closed.

I have reset the router.

 

I am with Belong. The service i have is NBN HFC. I live in Brisbane. Australia.

 

I will be extremely happy who those help me. In anyway shape of form

 

And yes i have tried connecting from the NBN Box to the computer and it works.

 

Router VER Firmware Version V1.0.1.78_1.0.1

  • gvalentini's avatar
    gvalentini
    May 23, 2020

    Yes it worked before the router. 

     

    But no worries when i typed this i was looking through my 24tb of junk in my nas and i found that i did a full backup of the configrations.


    And it worked. 

     

    Thanks for your help ethier way.

     

    Maybe people can look back at this.

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    gvalentini wrote:

    Hi All.

    Yerstday night i reset my FULLY FUNCATIONAL ROUTER. The D7000. I don't remeber how i configured it. 

     

    Did it ever work?

     


    gvalentini wrote:

     

    I am with Belong. The service i have is NBN HFC.

     


    Reading this:

     

    What is an NBN network and is my NETGEAR DSL modem router compatible? | Answer | NETGEAR Support

     

    It suggests that Hybrid Fiber-Coaxial (HFC) is not DSL. So your D7000 DSL modem/router may be connected to a modem. Guess that is your unnamed NBN box.

     

    If so, you need to get the D7000 into router mode, bypassing the modem bit.

     

    If you visit the support pages:

    Support | NETGEAR

    you can feed in your model number and find the documentation for your hardware.

    Look for the bit that tells you how to connect it to a cable service.

    • gvalentini's avatar
      gvalentini
      Aspirant

      Yes it worked before the router. 

       

      But no worries when i typed this i was looking through my 24tb of junk in my nas and i found that i did a full backup of the configrations.


      And it worked. 

       

      Thanks for your help ethier way.

       

      Maybe people can look back at this.