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Forum Discussion
GearNetRouter
May 22, 2017Virtuoso
Netgear Data Collection
https://hothardware.com/news/netgear-adds-data-collection-to-r7000-router-firmware Any opt out? Mdoerator please find out. Thanks.
- May 24, 2017
Hello everybody, here is our latest update regarding Router Analytics Data Collection.
Diggie3
May 23, 2017Luminary
TheEther I'm going to disagree with you and say it is that bad.
MAC addresses of connected devices tie those specific devices directly to me and my family. Not just their brand. Now they can be tracked moving from access point to access point -- where are people in my family going, what are they doing? (If they are seen at coffee shops, stores, etc.). Who do people in my family associate with? (who owns the other APs they connect to). What is the owner's name, home address, e-mail address? (If I've ever connected an Arlo to my network Netgear knows it came from the same IP and they have all the account data). Do I have an open or closed AP? (Could be relevant in a copyright case e.g. Napster etc.).
There are untold ways this data could be used in very bad ways with very little difficulty -- I work with a lot of data every day, I know how trivial it is.
Do not assume that what NG states their intent to be today is how the data will eventually be used.
MAC addresses of connected devices tie those specific devices directly to me and my family. Not just their brand. Now they can be tracked moving from access point to access point -- where are people in my family going, what are they doing? (If they are seen at coffee shops, stores, etc.). Who do people in my family associate with? (who owns the other APs they connect to). What is the owner's name, home address, e-mail address? (If I've ever connected an Arlo to my network Netgear knows it came from the same IP and they have all the account data). Do I have an open or closed AP? (Could be relevant in a copyright case e.g. Napster etc.).
There are untold ways this data could be used in very bad ways with very little difficulty -- I work with a lot of data every day, I know how trivial it is.
Do not assume that what NG states their intent to be today is how the data will eventually be used.
- William10aMay 23, 2017Master
To tell the truth some where there is a record of every bit of data you have ever placed or received on the internet and if someone wants to find it they will.
I just do not like the idea of spying by your very own router only time will tell how this issue turns out and it will be posted about many times by other people over the years.
- schumakuMay 23, 2017Guru - Experienced User
For what it's worth - the R9000 Dynamic QoS feature does also have an (Opt-In by default if I'm not wrong) for sharing QoS analytics:
Curios if this part is included on the R7000 data collection, or if that part is dedicated with the Dynamic QoS settings, too.
- FURRYe38May 23, 2017Guru - Experienced User
The R7800 has this as well.
- TheEtherMay 24, 2017Guru
Diggie3, please re-read the text I quoted. They do not collect MAC addresses of your devices, only the MAC address of the router.
- GearNetRouterMay 24, 2017Virtuoso
Would be great if NG got Edward Snowden to test all new hardware before release. ha ha.
- thelemonkidMay 24, 2017Luminary
I think that NetGear is on the wrong path. I can understand that they would like to catch the information, but I am bothered by things like:
NETGEAR is the entity responsible for processing QoS analytics information. NETGEAR shares QoS analytics data with its service providers to improve the Dynamic QoS feature and service. NETGEAR requires its service providers by contract to appropriately safeguard the privacy and security of the data and to use the information when associated with a MAC address only as necessary to perform certain services on its behalf or to comply with legal requirements. The QoS analytics information may be transferred to countries other than the country in which the data was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information.
This statement is about QoS data gathered by NetGear. And it is to assure me about the 'good intentions' with which the info is gathered. But it does not reassure me...... It makes me VERY VERY uncomfortable about using Netgear products. And how is it possible that they SUDDENLY change their terms of usage AFTER I bought the router! It seems like blackmail to me. Yes you can opt out. But who will trust a company like this? Will there be no information shared when I opt out? How can I trust this company?